Return & Refund Policy

Products may be returned within 15 days of purchase with a valid receipt for an exchange or a full refund to the original payment method.

Return Method & Fees:

Returns incur no restocking fees, though original shipping charges are nonrefundable and customers cover return shipping (contact Pet Wants Happy Valley for damaged or incorrect items) via mail or in-store drop-off.

Product Condition Restrictions:

Returns require items to be new, unused, and unopened; opened or used pet food, treats, and grooming items are excluded for health and safety.

This policy applies only to purchases made directly from Pet Wants Happy Valley and may be modified as required by state or local law.